Privacy Policy for Product Hero Ltd. and its Applications

At our Websites (namely Product Hero (accessible from https://www.producthero.ai) and Video Ad Machine (accessible from https://www.videoadmachine.app)) and Apps (namely Product Hero (accessible from https://www.producthero.ai), Spotlight Video Machine (accessible from https://apps.shopify.com/spotlight-video-machine) and Video Ad Machine (accessible from https://apps.shopify.com/product-hero-animations)), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our Websites and Apps and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@producthero.ai email address.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Product Hero Ltd. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Product Hero Ltd. needs to perform a contract with you
  • You have given Product Hero Ltd. permission to do so
  • Processing your personal information is in Product Hero Ltd. legitimate interests
  • Product Hero Ltd. needs to comply with the law

Product Hero Ltd. will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

If you are a resident of the European Economic Area (EEA), you have certain data protection rights.

If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at info@producthero.ai email address.

Log Files

Our Websites and Apps follow a standard procedure of using log files. These files log visitors when they visit websites or interacting with apps. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website or app, our Websites and Apps use 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

(For more general information on cookies, please read https://en.wikipedia.org/wiki/HTTP_cookie)

Shop

Our Apps, to work and act properly, use (and in some cases store) data about your Shop acquired from your Webshop Service Provider. These data include your Shop's basic Information (like name, address, email, etc.) and Information and Statistics about Products in your Shop (like name, images, price, inventory, sales, etc.). This Information is required for our Apps to be able to work properly. These Statistics are necessary for our Apps to be able to curate different lists of Products.

Ad Campaigns and Pages

Our Apps, to serve you properly, use (and in some cases store) data about your Ad Accounts, Ad Pages and Ad Campaigns acquired from your Ad Service Provider. These data include your Ad Accounts' and Ad Pages' basic Information (like id, name, etc.), Information and Statistics about your Ad Campaigns (like id, name, impression and click count, etc.). This Information is required for our Apps to be able to work properly. These Statistics are necessary for our Apps to be able to show you results regarding you using our Apps.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the partners of our Websites and Apps.

Our Websites' and Apps' Privacy Policy does not apply to other services or websites and vice-versa. Thus, we are advising you to consult the respective Privacy Policies of these third-parties for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Our Websites and Apps do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our Websites or Apps, we strongly encourage you to contact us at info@producthero.ai email address immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our Websites and users of our Apps with regards to the information that they shared and/or collect in our Websites or Apps. This policy is not applicable to any information collected offline or via channels other than our Websites or Apps.

Consent

By using our Websites and/or Apps, you hereby consent to our Privacy Policy and agree to its terms.